Last Updated: August 31, 2026

This Privacy Policy describes how Ivy Skin Studio ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII) and Protected Health Information (PHI). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Scope

This Policy applies to our personal information processing activities, including but not limited to:

• Visitors to www.ivyskinstudio.com and other websites where this Policy is posted;

• Individuals who schedule appointments, request consultations, or otherwise engage with our services;

• Individuals who participate in events, surveys, clinical research, or promotions conducted by us;

• Individuals who sign up to receive marketing communications, newsletters, or other materials;

• Visitors to our physical office locations;

• Current, former, and prospective business partners and service providers; and

• Individuals who otherwise communicate or interact with us through our services.

Protected Health Information. Any PHI as defined by the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), that we collect, receive, or maintain in our capacity as a covered entity or business associate is governed by a separate Notice of Privacy Practices, provided to patients at the time of their first visit or upon request. To the extent there is a conflict between this Policy and the HIPAA Notice of Privacy Practices regarding your PHI, the HIPAA Notice controls.

Employment Data. This Policy does not apply to personal information collected about job applicants, candidates, or current or former employees or contractors in the context of our working relationship with them.

2. Medical Advice Disclaimer

For Patients: The content on www.ivyskinstudio.com, including text, graphics, and images, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

For Healthcare Professionals: This site is for general informational purposes only. You should use your own professional judgment in evaluating the information provided.

3. Information We Collect

We collect the following types of information:

Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, physical address, email address, phone number, and any other information you choose to provide.

We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

4. Medical Advice Disclaimer

For Patients: The content on www.ivyskinstudio.com, including text, graphics, and images, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

For Healthcare Professionals: This site is for general informational purposes only. You should use your own professional judgment in evaluating the information provided.

5. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.

Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.

6. Sharing Your Information

We do not share or sell your PII to third parties for marketing purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

7. Third-Party Websites and Online Booking Platforms

Our Services may contain links to third-party websites, features, or services, including online booking and scheduling platforms operated by third parties. In some cases, you may be redirected to a third-party website or application to complete an appointment booking, payment transaction, or other interaction.

IMPORTANT: When you leave www.ivyskinstudio.com and access a third-party platform—including third-party booking, scheduling, or payment systems—your interaction is governed by that third party’s own privacy policy, terms of service, and data handling practices, not this Policy. Ivy Skin Studio is not responsible for the privacy practices, security measures, content, or data collection activities of any third-party website or platform, even if we link to it or it displays our branding. We encourage you to review the privacy policy and terms of any third-party service before submitting personal information.

We do not control and are not liable for the actions of third-party platforms, including how they collect, store, use, or disclose your personal information. Any questions or concerns about a third-party platform should be directed to that platform’s operator.

8. Your Choices and Rights

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request corrections to inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our office at:

Ivy Skin Studio
1400 Liberty Pike
Suite 1000
Franklin, TN 37067

Phone: (615) 471-8525

Email: hello@ivyskinstudio.com

HHS Complaints: If you believe your health information privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at https://www.hhs.gov/ocr/.